Experience Macau
Discover the charm of Macau with our professional tour guide
服務說明
Macau is a unique city with a rich cultural heritage and advanced tourism facilities. International concerts and local festivals take place throughout the year, filling the city with energy. As the destination with the most Forbes Five-Star hotels in the world, Macau offers not only world-class luxury entertainment and resort experiences, but also the UNESCO World Heritage-listed Historic Centre of Macao on the Macau Peninsula. Here, you can experience the perfect blend of Chinese and Portuguese cultures dating back to the 16th century, reflected in everything from cuisine to historic sites. Wander through the historic neighbourhoods around the Inner Harbour, gain a deeper understanding of the history and culture of the Portuguese settlement in Macau, and explore local restaurants and specialty shops for a luxurious and unique journey. Sample Itineraries: Half-day (4 hours): Macau Peninsula UNESCO Heritage Site Full-day (7 hours): Macau Peninsula UNESCO Heritage Site > Taipa Old Village > Cotai Includes: Private tailor-made itinerary, licensed guide, and 7-seater private charter Excludes: Meals, admission tickets, insurance Group size: 1–6 persons Service hours: 07:30–21:30 Notes: *A surcharge applies on statutory public holidays and time beyond the regular service hours. *Extra hourly charge if exceeding rental hour: HKD 550 per hour. *If the itinerary includes Coloane transfers, a surcharge of HKD 100 applies.
取消政策
1. Booking and Confirmation 1.1. All booking requests must be submitted via the official website, telephone, or email. 1.2. A booking is only considered valid after you receive a formal Confirmation Email/Letter and Payment Notice from our company. Verbal commitments are not binding. 1.3. Please carefully review all details on the Confirmation Letter (including dates, times, itinerary, vehicle type, guide language, and pick-up/drop-off locations). Notify us immediately of any errors. 2. Quotations and Fees 2.1. All quotations are based on the itinerary and scope of services confirmed at the time of booking and are calculated in local currency (HKD). 2.2. Quotations generally include: tour guide service, coach rental, driver allowance, fuel, tolls, and parking fees. 2.3. Quotations generally exclude: gratuities for guides and drivers, baggage fees, attraction tickets, meals, accommodation, and any other personal expenses. 2.4. Service fees do not include any bank transfer charges or intermediary bank fees incurred during the transaction. The customer shall bear the full amount of such fees. 3. Payment Terms 3.1. Deposit: A 50% deposit of the total fee is required upon booking confirmation. 3.2. Final Payment: The final balance must be settled at least 6 days before the service start date, via cash or designated electronic payment methods. 3.3. Failure to pay within the specified period grants our company the right to cancel the booking unilaterally, and the paid deposit will not be refunded. 4. Cancellation and Amendment Policy 4.1. Cancellation by Customer: 15 days or more before service start: Full refund. 7 to 14 days before service start: 30% of the total fee will be deducted, and a complimentary rescheduling is available (subject to availability). 3 to 6 days before service start: 50% of the total fee will be deducted, and a complimentary rescheduling is available (subject to availability).. Within 3 days of service start: No refund. *All payments made towards third-party services (hotels, admission tickets, catering, public transport) are final and non-refundable. 4.2. Itinerary Changes: Requests to change the confirmed itinerary must be notified to us in writing as early as possible. 4.3. Force Majeure: If services cannot be provided due to force majeure events our company will offer a full refund or assist in arranging an alternative date (subject to availability).
聯絡資料
Macau
+85328855133
mundial@macau.ctm.net